Couple months ago, I can open the samsung ip (network) camera webviewer using chrome browser. However, we I try to open it today, it shows an installation/update issue.
Even if I have already downloaded and installed the webviewer plugin update, I was continously redirected to this webpage which is confusing. I have tried to google it but I cannot find any solution regarding this issue. But not until I realize that many korean companies love Internet Explorer so much. Maybe the webviewer plugin is only intended for Internet Explorer. So, I decided to launch my IE (which I rarely do) to open my IP camera admin page. However, the same issue still occurs. This time with a more specific message.
It is pretty helpful message, so then I followed that message to enable the enhanced protected mode in my internet option.
After relaunching the Internet Explorer, the same pop-up still occur but when I hit cancel, there is an additional message on the bottom of IE asking permission to allow running the plugin. Just allow the plugin to run, and the webviewer should now work like charm.
Note: if it is still not working, make sure that you have already updated the firmware of the ip-camera. Please visit Samsung (Hanwha) official website to obtain the latest firmware update.
If the aforementioned step doesn’t work, it is worth to try accessing the ip-camera using official device manager software.